Your patients aren't telling you everything: what 350,000 patient surveys reveal
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It should come as no surprise that many dental patients in the US arrive anxious, overdue, or reluctant.
Yet the practices we studied maintain an average appointment rating of 4.7 stars.
We analyzed 350,000 patient intake surveys and 33,000 appointments to understand what these top practices are doing differently to maximize the patient experience, and ultimately retain and attract more patients.
What you'll learn:
What brings new patients in the door and the average first-visit production in 2025
The after-hours problem costing you real appointments every day
The 10 operational factors most predictive of high and low ratings
What you can do starting tomorrow: the top 5 operational improvements to boost your ratings and growth
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