Dr. Susan R. Pan

Very professional and amazing staff

The office was very neat and organized. The examination was very thoroughly done and cleaning was good. The price was a bit higher than expected.

Fantastic appointment. Comfortable, clean and very kind and knowledgeable.

Dr. Pan was friendly, professional, and set me at my ease. Scheduling was done quickly, and the follow-up appointment was equally convenient. I look forward to a continued cliency with her.

Dr Pan Was extremely professional and very thorough. I was seen quickly and got a quality service.

Dr. Pan was efficient, helpful, and effective. I would recommend her to anyone for their dental care.

Excellent, professional service by the staff at this clinic. They were up front and very good at communicating what I need to do and how to get it all done. No complaints, it was all nice and easy

Very professional yet friendly. Very thorough and made me feel comfortable even though it had been far too long since I had been to the dentist. Took the time to explain the examinations and the needed care.

Great experience, fast and efficient service! Helene did an excellent job of keeping me informed about regular dental hygiene and the importance of flossing daily. Dr. Pan is very knowledgeable in her field, she conducted my exam with professionalism and skill.

Very friendly and caring staff!

Super helpful, patient and kind. Every single one of the staff members I encountered was very friendly!

Amazing staff, from reception, assistant and dentist. Very friendly and welcoming

Good place

It was a great first visit with Dr. Pan. She took her time to explain every step of the exams and the results as well. I felt very comfortable and am happy that I found a great dentist that I feel I can trust.

Really friendly and open to discussing how much things will cost and prioritizing the most important issues in my mouth to keep the costs within what I could afford.

Amazing, attentive, and thorough. Would absolutely recommend! I will be booking an appointment for my partner. Thank you.

The office was very clean it was nice to have parking the staff was professional friendly and efficient dr.pan was very thorough and I have now decided to make her my dentist she explained everything that she was doing step by step it has been a long time since I had been to a dentist and she made me feel completely at ease

My first visit at Excel Dental was Fantastic. The staff are super friendly, professional, and very thorough. They explained and consulted along the way. The office is also really nice, and TVs on the ceiling when you’re getting your teeth cleaned is definitely an added bonus :)

The doctor was very patience while answering all my queries and took a great amount of time while examination and cleaning and was very experienced.

Dr. Pan was extremely thorough. We left knowing that she had taken care to leave no stone unturned as it were in assessing our dental health. The one I would say is that the cleaning was quite uncomfortable. It was a different machine than I'm used to so that might be part of it, but both my wife and I had quite painful cleanings when it was all said and done.

Dr. Pan was amazing ! I haven’t visited the dentist in YEARS ! And she was patient with me and very descriptive on the issues I had as well as aftercare. However, I didn’t receive a gift bag (toothbrush, toothpaste, floss, etc) unfortunately

The doctor is so gentle and thorough! Amazing experience. Really appreciated freezing without epinephrine!

Run Run has a very competent staff with many associates in her office.

Great staff...friendly and eager to easy questions

The best dentist I have met in Hamilton. She took her time to review each tooth and recommended a treatment plan. She is very good at her job

I had not been to a dentist in a few years, and this experience was great. They've booked me in for my next two appointments, which is the type of organization and service I need to commit to coming.

Very professional and friendly. Explained what they were doing and why. The atmosphere in the dental office was calm and homey. Already booked my next appointment in 6 months.

Very nice and professional, clean office and zero wait times!! Dr. Pan explained the reason for any future procedures and provided a visual display. Would highly recommend.

Really nice people and office, felt welcomed and explained every step of the appointment, no surprises.

The office was very clean and the staff were both friendly and professional. I would recommend this office to a friend.