Logo for Markham Dental Smiles
Languages spoken
English, Cantonese, Mandarin

Location

Tue 10:00 am - 5:00 pm  
Wed 10:00 am - 7:00 pm  
Thu 10:00 am - 2:45 pm  
Fri 10:00 am - 5:00 pm  
Sat 9:00 am - 5:00 pm  

Providers at this location

About

Dental health is an integral part of your overall health. That's why at Markham Dental Smiles, our mission is to provide you with the best quality care and treatment, with both compassion and integrity. We focus on your concerns and needs to create a personalized treatment plan to give you the Smile you want and deserve. We are a small clinic with friendly and attentive staff. We take time to get to know all our patients and want to make each visit as comfortable as possible.

What makes your practice special when compared with others in the area?

We offer current technology to aid in our diagnosis and treatment plans tailored to each individual patient. We use digital x-rays to get clear images with minimum x-ray exposure and intraoral cameras to show patients what we see. We also offer the OraVital System, to treat oral infections that cause gum disease, bad breath, infections around implants and cavities. It involves microbiology testing of areas of the mouth and a combined personalized regimen of prescribed antibiotic/antifungal and antimicrobial rinses.

Most Helpful Reviews
(128)

  • Reviewed on December 10th, 2021  •  Verified patient
    Dental hygienist was very thorough and patient. Good cleaning protocols during covid. Took a lot of time with the receptionist trying to figure out if my insurance covers the costs-eventually she was helpful and did follow up calling my insurance to confirm coverage. Dr. Kwok was Knowledgeable and took time explaining my options.
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  • Reviewed on October 25th, 2021  •  Verified patient
    I found Markham Dental Smiles from opencare. Did some research, and am happy to have made an appointment with Dr. Patsy Kwok. It had been more than 13 years since my last visit to the dentist and things weren't good at my end. Patsy and her team made me feel more comfortable. She explains her procedures very thoroughly letting you know step by step what she will do.
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  • Reviewed on October 25th, 2021  •  Verified patient
    Preventative medicine is something I personal like and Dr. Kwok and her team does that very well. Dr kwok explains what the issue would be and provides a good plan on how to resolve it. The client is very clean and they use good technology and equipments. Easy parking.
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  • Reviewed on October 20th, 2021  •  Verified patient
    The office was very clean and had all the latest equipment which made me start to feel good as a first impression. I was kindly greeted by the office admin and the dental hygienist and all staff were very thorough and helpful throughout my appointment. Overall it was the best experience I’ve had at a dentist.
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  • Reviewed on October 13th, 2021  •  Verified patient
    Went in as a first time patient and had a great experience. The space was very clean and protocols were in place for covid safety. My hygienist was friendly and talked me through each procedure / how to take care of my teeth.
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  • Reviewed on September 26th, 2021  •  Verified patient
    There was a bit of a hiccup getting my appointment booked in the beginning so I recommend confirming your appointment at some point before your appointment. For my actual appointment, Dr. Kwok was great. She is very thorough and will take the time to explain and answer your questions. I was doing a pano-x-ray and had expressed my worries that my insurance plan may not cover it, and the assistant said she was assured that the office administrator said it was ok. When I went to pay, my plan only covered a portion of the x-ray and my services. Being it was my first time at the clinic (and new insurance) I would have liked to discuss coverage and services for the appointment. Overall the experience was fine but was hoping for more clearer communication.
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  • Reviewed on August 2nd, 2021  •  Verified patient
    This was a very welcoming and great dental experience. The hygienist was super nice and great to get a long with. The explanations were throughout and simple to understand. For those who don't want to be involved in a conversation, Netflix was an option they provided!
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  • Reviewed on April 1st, 2021  •  Verified patient
    I'll admit that going to the dentist is something I typically dread. However my experience at Markham Dental Smiles was a 10/10 positive one and I'll definitely be going back. My hygienist was amazing at explaining everything she was doing every step of the way. I let her know my gums sometimes got a little sensitive during cleanings and she made sure to use a gentle hand while still doing a thorough job. Finally Dr. Kwok came in and in an efficient manner looked over everything and consulted with my hygienist to ensure nothing was missed. I felt very taken care of. I'll also add that the additional covid measures in place are top notch and I felt extremely safe and secure during my appointment. I can tell that the staff take the safety of the patients and themselves very seriously. Overall I highly recommend the Markham Dental Smiles team.
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  • Reviewed on February 3rd, 2021  •  Verified patient
    Thank you to the team at Markham Dental Smiles! I was hesitant to go to the dentist during COVID, but I hadn't been in a while and I knew there would be some work to do on my teeth. The entire office took many precautions to make sure everyone is safe and there is minimal exposure. The team was very kind and friendly, and explained everything to me clearly. Thanks again!
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  • Reviewed on January 27th, 2021  •  Verified patient
    My dental hygienist and Dr. Patsy Kwok both made me feel comfortable and answered my questions and concerns. I'm confident I've chosen the right place to continue my oral health care going forward.
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  • Reviewed on November 24th, 2020  •  Verified patient
    First visit to new dentist since moving to the area, and was happy with the services and professionalism of all the staff. Very thorough measures in place for covid safety. Will be back for all my regular checkups, thank you Markham Dental Smiles!
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  • Reviewed on October 29th, 2020  •  Verified patient
    Patsy and her staff were very professional, and I had a great experience. I felt very comfortable and I was very impressed with their state of the art Covid 19 PPE and equipment. I felt very safe sitting in that chair.
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  • Reviewed on October 21st, 2020  •  Verified patient
    Dr. Kwok and her team are super friendly and professional. The hygienist was extremely polite and gentle. She had explained each procedure before pacing through, and I found this very comforting; Dr. Kwok explained everything in understandable terms; the receptionist was very helpful at answering all my questions, paperwork was completed easily. I would highly recommend.
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  • Reviewed on February 22nd, 2020  •  Verified patient
    Entered the clinic very neat and organized, staff was efficient and friendly. Haven't been to the dentist for a long time, due to wait, general fear and pain of a dentist appointment. After this experience and the knowledge provided by Dr. Kwok and her hygienist i most definitely will take dental health much more serious
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  • Reviewed on December 6th, 2019  •  Verified patient
    The office admin, dental tech, and Dr. Kwok herself were all so friendly and total pros. I really don't like going to the dentist but this was about as painless of an experience as it possibly could be. Netflix in the operating room was a bonus, nothing like getting your teeth cleaned and watching Blade Runner. 😁
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  • Reviewed on December 5th, 2019  •  Verified patient
    Never have I ever had such a pleasant experience at a dentist. They spent so much time and had so much patience to do the cleaning. I am extremely happy and pleasantly impressed. Happy customer.
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  • Reviewed on November 30th, 2019  •  Verified patient
    Went in on a Friday afternoon and was had xrays and a cleaning done. Overall, had great service and was told what to expect each step of the way. Overall would highly recommend.
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  • Reviewed on November 20th, 2019  •  Verified patient
    Everyone was very friendly and professional. I had a great hygienist, very thorough. Dr Kwok was good as well and only recommended me to come back to do what was needed. Would highly recommend.
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  • Reviewed on November 14th, 2019  •  Verified patient
    Nice, modern office, providing a very comfortable experience. Friendly staff were very helpful explaining everything and walking me through what they were doing. Dr Kwok was very thorough and patient as well.
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  • Reviewed on November 2nd, 2019  •  Verified patient
    Cleaning was thorough. The appointment with the dentist was very quick. The only thing was when I went for the cleaning, the dentist was away and I wasn't notified beforehand so I had to go back for another appointment.
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  • Reviewed on October 30th, 2019  •  Verified patient
    Modern dental office, friendly staff, clean equipment, and flexibility in scheduling next appointment. Cleaning and oral exam went just as expected, and except for a minor issue, my overall experience with Dr. Patsy Kwok has been great. Looking forward to my next visit.
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  • Reviewed on October 3rd, 2019  •  Verified patient
    I went to see the dentist out of my toothache. Lauren actually helped me to exam my overall health of my teeth. She is very patient and careful listener and try her best to understand my problem. I had a headache caused by my toothache. Lauren even offered a head massage. Really appreciate her help. Very friendly!
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  • Reviewed on September 4th, 2019  •  Verified patient
    The entire experience was wonderful! The receptionist, the hygienist, and dentist were all very friendly and helpful. Very kind and informative, and I was given more comprehensive advice I’ve ever gotten! My visit was wonderful and I’ve got my next appointments all booked!!
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  • Reviewed on August 15th, 2019  •  Verified patient
    The experience was great! My hygienist, Jacqueline, was so sweet and friendly. Dr. Kwok is equally so, and delivered clear and concise directions and strategies for my future dental procedures.
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  • Reviewed on July 5th, 2019  •  Verified patient
    This is my first visit to Markham Dental Smiles and the overall experience was 4/5. The office is clean, friendly and organized. Sally, the senior assistant was a big part of the positive 1st impression. Dr. Kwok is clearly knowledgeable, thorough, gentle and has a good bedside manner. She established a trust that she's looking out for my best interest. I've already booked my next appointment!
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  • Reviewed on June 29th, 2019  •  Verified patient
    The hygienist was wonderful, she explained each step of the way. Dr. Kwok did not try to push for unnecessary treatments like my previous dentist (which was why I switched dentist in the first place).
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  • Reviewed on June 6th, 2019  •  Verified patient
    Detailed exam, clean office and friendly staff! They took the time to teach me how to properly brush my teeth and some good products to use for my sensitive teeth.
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  • Reviewed on March 20th, 2019  •  Verified patient
    Good service starting from the receptionist, to the cleaning technician, and the dentist herself. The receptionist helped to make sure what was covered with my insurance, and to explain it to me. The cleaning technician was very patient and thorough with my questions. She made me feel better by explaining the cleaning procedure. Doctor Kwok herself also examined my X-rays and teeth and let me know what to expect within the next 6 months before my follow-up appointment. Thank you!
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  • Reviewed on March 1st, 2019  •  Verified patient
    My experience with Dr Kwok was fantastic from beginning to end. When I came in I was greeted right away by the secretary; she was pleasant, helpful and even remembered my partner who came in a few days before. Then I had my cleaning done with a very pleasant lady( cant remember her name) who made sure to answer all my questions and suggested options available to me. Then I also met Dr Kwok who was, as well, very friendly and helpful. She went through my x rays with me to make sure I understand everything and suggested next steps. I also want to mention that their equipment is very modern. They have much better equipment than I've seen in other places. If I could I'd give them a millions stars . Thank you !
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  • Reviewed on January 25th, 2019  •  Verified patient
    Jacqueline at Patsy Kwok's dental office gave my teeth the most clean and gentle cleaning they have had for a while. The receptionist was very knowledgable and was able to handle all the insurance paper work very well. She even gave advice on the most optimal way to maximize my insurance. Thank you
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