Photo of Dr. Helen Hong
19 years experience

Location

34 28th Avenue, San Mateo, California  94403
Bayside Family Dentistry
34 28th Avenue
San Mateo, California
Mon 7:30 am - 3:30 pm  
Tue 9:00 am - 5:00 pm  
Wed 7:30 am - 3:00 pm  
Thu 7:30 am - 3:30 pm  
Fri 9:00 am - 5:00 pm  

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About

Our practice has been serving the Peninsula and Bay Area communities for over 30 years. Our patients receive individual attention from our dentist and friendly staff. We have always fostered a comfortable environment in which our patients feel warm, connected and at ease. Our patients feel happy to refer their friends and family members to us.

Frequently asked questions

Where is Dr. Helen Hong's office located?

Dr. Helen Hong's office is in San Mateo, CA.

What services does Dr. Helen Hong offer?

Dr. Helen Hong offers Bonding, Bridges / Dentures, Cleaning and more. Learn more about Dr. Helen Hong's services on Opencare or book your appointment today.

Does Dr. Helen Hong accept insurance?

Dr. Helen Hong accepts MetLife, Delta Dental, Aetna and more. Enter your insurance details on Opencare to check coverage.

Education & Certifications

Education
Education
DMD
University of Pennsylvania School of Dental Medicine
Certification
Certification
Dental Board of California
Sep 14, 2004

Most Helpful Reviews
(59)

  • Reviewed on December 6th, 2023  •  Verified patient
    Everyone at the practise was wonderful. The reception staff were friendly and took time to explain charges for my upcoming procedures. Dr. Hong was amazing, walked me through my x-rays and options for treatment, and the hygienist was equally as great, very friendly and explained everything she was doing! Highly, highly recommend.
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  • Reviewed on May 16th, 2023  •  Verified patient
    Dr. Hong was very responsive, skillfully provided treatment to control the pain, and reached out to an endodontist who could provide the necessary treatment on the same day. The nurses were very kind and caring.
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  • Reviewed on May 16th, 2023  •  Verified patient
    Staff were all friendly and provided a great experience. I had not been to the dentist in a while and Dr. Hong helped me with a plan to get my dental health back on track.
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  • Reviewed on April 26th, 2023  •  Verified patient
    Dr. Hong was compassionate with my dental concerns and previous trauma, and helped us get an emergency oral surgery set up on very short notice. Dental hygienists Connie & T are gentle, encouraging, and straightforward with patients.
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  • Reviewed on April 25th, 2023  •  Verified patient
    I had a wonderful experience! The doctor is very knowledgeable and goes into great detail. Overall, I highly recommend Dr. Hong's clinic. She is awesome and makes her patients feel comfortable. The new patient forms were emailed which made it a smooth experience. I was able to fill it out before my appointment making my visit easier. The staff is very friendly and are helpful. Dr. Hong is an expert and goes into great detail. She makes her patients feel comfortable and uses examples to explain. Overall, I had an amazing experience with my appointment at Dr. Hong's clinic and would recommend others to it as well.
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  • Reviewed on March 21st, 2023  •  Verified patient
    Dr. Hong's office is cozy, clean, and bright. Everyone is kind and professional. My hygienist Connie was caring, compassionate, patient, and thorough. I am glad to be re-establishing care with this practice!
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  • Reviewed on January 29th, 2023  •  Verified patient
    Good service and very accommodating. Would not mind coming again. Would recommended to friends. Close by work and office. Recommended me to get additional fluoride tooth paste. Need to get cavities removed.
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  • Reviewed on August 2nd, 2022  •  Verified patient
    Very great experience for dental cleaning and deep cleaning. Every time I've gone was no issue with coverage use for insurance and always welcoming. Will continue to visit for care.
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  • Reviewed on July 12th, 2022  •  Verified patient
    Dr Hong, is very professional, detailed, she explained what is wrong with my teeth, she gave me some good points. I will be seeing her after my appointment with other dentist.
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  • Reviewed on June 30th, 2022  •  Verified patient
    My experience with Dr. Helen Hong was great! Quick and easy scheduling process, very friendly/helpful staff in a welcoming and clean environment. Dr. Hong really took the time to dive in depth about my dental health and formulated a crystal clear plan ensure I had the healthiest mouth I could. Really grateful to have found this gem of a practice!
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  • Reviewed on December 17th, 2021  •  Verified patient
    My experience at the opencare was great. The treatment left my teeth in immaculate shape. The customer service WAS MIND BLOWING. THERE PERSONAL EXTREMELY PROFESSIONAL ! 1-10 (10) FOR SURE. SINCERELY ALFREDO
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  • Reviewed on October 3rd, 2021  •  Verified patient
    Everyone was very welcoming and kind. I never felt disregarded, or unimportant. Dr. Hong addressed all of my concerns and then some. And from why I could tell, it’s an all female staff which is a major plus for me!
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  • Reviewed on July 1st, 2021  •  Verified patient
    Dr. Hong and her staff are amazing. I have some pretty intense anxiety about visiting the dentist. From my first contact they made me feel so comfortable and safe. I am so happy to be connected to such a caring practice. Also, they are very serious with their COVID protocols and I felt very safe.
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  • Reviewed on June 24th, 2021  •  Verified patient
    Such a kind and caring group. I was very nervous to come in because I haven’t seen a dentist in a long time. Everyone was very reassuring, there was no shaming like I’ve experienced in the past from other dental groups. They were careful with their cleaning and explained everything a long the way. I’m so glad I found them!
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  • Reviewed on March 11th, 2020  •  Verified patient
    The entire staff is very friendly and knowledgeable. Dentist visits are the personal health maintenance I dread the most an this office makes those visit much at ease and comfortable.
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  • Reviewed on February 22nd, 2020  •  Verified patient
    I love Maria the dental Hygienist! She was very friendly and made my experience very comfortable. Fr. Hong was very welcoming and nice. I highly recommend this dental office to everyone!
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  • Reviewed on February 3rd, 2020  •  Verified patient
    I was able to be seen quickly by the technician and Dr Hong. All the services were done quickly and efficiently. Dr Hong was very informative on my exam and let me know what needed to be done. i highly recommend them.
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  • Reviewed on January 16th, 2020  •  Verified patient
    I suffer from EXTREME dental anxiety, and let me tell you, Dr. Hong is absolutely AMAZING!!! She was patient, kind, gentle, and descriptive. She and her staff were thorough with their procedures and encouraged me throughout the entire visit. I left feeling very confident about my dental health and the future of it. She is definitely the best dentist I have ever been to! I HIGHLY recommend visiting her office if you struggle with dental anxiety/trauma!
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  • Reviewed on January 8th, 2020  •  Verified patient
    Very friendly staff and great service. I really enjoyed the fact that Dr. Helen Hong did not rush and took her time with my exam and outstanding questions I had for her.
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  • Reviewed on December 20th, 2019  •  Verified patient
    Got my first ever set of X-rays, general examination, and cleaning. Dr. Hong was professional and patient during the cleaning. Didn't experience any pain throughout the process. Overall, a comfortable and smooth experience. Strongly recommend her practice.
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  • Reviewed on May 22nd, 2024  •  Verified patient
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  • Reviewed on March 6th, 2024  •  Verified patient
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  • Reviewed on February 1st, 2024  •  Verified patient
    Wonderful dentist, with a gentle touch!
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  • Reviewed on November 14th, 2023  •  Verified patient
    I liked the portable X-ray machine. Great staff and location for me.
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  • Reviewed on November 6th, 2023  •  Verified patient
    Very fast and efficient.
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  • Reviewed on November 3rd, 2023  •  Verified patient
    She was awesome! She explained everything in detail and referred me to someone who could help me.
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  • Reviewed on September 26th, 2023  •  Verified patient
    Doc did everything she could to find the source of my problem and referred me to a specialist
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  • Reviewed on September 19th, 2023  •  Verified patient
    Dr. Hong was informative and compassionate and did not suggest extraneous procedures. Her staff has been very helpful and kind as well. I highly recommend her service!
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  • Reviewed on August 31st, 2023  •  Verified patient
    Good service. Very flexible and attentive staff
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  • Reviewed on August 10th, 2023  •  Verified patient
    Helen Hong and her team took good care of me and my teeth. They made me feel very welcome at their practice.
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