Vaksman Dental Group - South San Francisco

Overall the visit was very pleasant, although I forgot to fill out the patient forms beforehand. I did a basic check up and cleaning. They are super nice and professional.

{{ reviews[103102].errors[0] }}

First timer here and was a bit nervous. Dr. Issa was the most professional and greatest dentist that I’ve ever had. Did half of my gun cleaning and weirdly looking forward to the next.

{{ reviews[102959].errors[0] }}

The staff was wonderful. I went in for a cleaning, and they made sure it was a smooth, painless process. I am happy to say I found a new dentist as a recent transplant to SF. I am really happy with their practice. Dr. L'ebo is wonderful and so was her staff.

{{ reviews[102423].errors[0] }}

Dr Lebo was very experienced and was able to walk me through what was happening in my mouth and also show me the different materials coming out of my mouth. The x-rays were pretty tedious though and at one point it was in such an uncomfortable position I couldn't breathe through my mouth or my nose. Overall, good experience!

{{ reviews[100894].errors[0] }}

I had a great experience with Dr. L'ebo. She explained everything in detail to me and made me feel welcome and comfortable. Much, much better than other experiences at the dentist.

{{ reviews[99692].errors[0] }}

I went for my first visit today at the Vaksman Dental Group office over at 450 Sutter St. I got to the office about 30 minutes early and the great thing was that all my paperwork was completed beforehand so I did not have to fill anything out. They did not have a lot of patients that day so I was able to start my appointment right when I arrived. The dental assistant gave me my X-Rays and also took pictures of my teeth with this really cool pen. The only negative I have to say about this experience is that the X-Ray portion of the appointment took a really long time--more than it usually takes in any other dental office I've been in (not sure if it was the software or if they were being overly cautious). This was also the first office that I've been to where the actual dentist came in to clean my teeth and check on me. Dr. Kayla L'ebo was really upbeat, professional, and courteous. The dental assistant finished up with flossing and polish. Overall, I don't think there was any hiccups to this appointment and I like the location. The office is a bit small and is an open floorplan so depending on where you sit, you can kind of see someone getting their teeth done.

{{ reviews[97710].errors[0] }}

The initial exam was thorough, and everything was explained as we went along. This was the most educational dentist experience I have had yet. The hygienist and dentist were careful as they worked, and I felt quite comfortable while they worked. Would definitely recommend to friends and family.

{{ reviews[96026].errors[0] }}

Unfortunately, I didn’t see Dr. Vaksman, I saw Dr. Gupta. She was very friendly, informative and made me feel extremely comfortable. I would definitely be coming back, and would gladly recommend her to anyone in need of a dentist.

{{ reviews[96022].errors[0] }}

Amazing staff and office. The staff exudes a warm atmosphere and attitude throughout the entire visit. They were able to address most of my questions. Very helpful in guiding you making the right decisions on your dental health. Did not feel pressured in any way.

{{ reviews[95911].errors[0] }}

Dr. Vaksman and her team are great. Everyone is knowledgeable in their profession and role. Dr. Vaksman made sure to give me a complete evaluation during my check-up/cleaning and took the time to answer all of my questions. Nhi did a good job cleaning my teeth and made sure she covered everything with me. I highly recommend them.

{{ reviews[94349].errors[0] }}

The office was nice, the staff was warm and welcoming, The hygienist was great and so was the dentist. So why the three star review? I confirmed with them ahead of time (before appt), in the office, and upon leaving, that I would be charged $0 for this, because my insurance covers everything since they have used them before (they knew if this and told me this). It wasn’t until about a week later but I got a statement in the mail claiming that I had to pay $67 after insurance for my yearly cleaning. I thought that was odd, so I called the dentist office. She made it seem as if they hadn’t worked with Guardian before, and they weren’t sure why they were charging me for the photos they took of my mouth. Only after questioning several times, did the front office person tell me that Guardian does not cover for this line item (“something we only do the first time,” she told me). After complaining several times and wondering why I was charged for this and why I was not told ahead of time, she finally agreed she would attempt to remove the charge from billing. Fine. Because of this, I wanted to cancel my appointment the next week because I wasn’t sure what I was going to be charged (and they said my insurance would again, cover everything). She sort of gave me some attitude and then hung up on me. I called back to make sure my appointment was canceled and that she was going to remove the billing. She said “yes,” and that was that. Overall, this experience left a bad taste in my mouth (no pun intended).

{{ reviews[93877].errors[0] }}

They were very clear for explaining everything since I haven’t been to a dental office for a long time. I had x-ray & deep cleaning that were done in shorter than I expected. Everything was smooth with them.

{{ reviews[92503].errors[0] }}

Overall the most thorough dental review I've had in years. Was easy to schedule and convenient location. Only feedback would be that initial paperwork was more time consuming than other places and could be sent ahead of time as well

{{ reviews[90851].errors[0] }}

Dr. Kayla Lebo at the office saw me for my checkup, and I was extremely impressed with the overall experience. She was very detailed with my cleaning and checkup, and I left with a very reasonable treatment plan. Didn’t feel highly pressured like I’ve felt at different offices, makes me way more comfortable coming back. The administrative stuff was great too, front desk documents were filled out on an iPad (yay), appointment reminders through email and phone.

{{ reviews[90107].errors[0] }}

My visit was incredibly thorough and informative. I have never had so much in-depth explanation of the examination and cleaning processes, as well as the exact preventative functions of flossing, brushing, fillings, etc. The office atmosphere was peaceful and quiet, and I look forward to coming back! Thank you so much!

{{ reviews[87889].errors[0] }}

I was a bit concerned about finding a new dentist but Open Care made it really easy to find a great one like Dr. Irena. She took the time to explain everything in detail and answered all of my questions. I would definitely recommend.

{{ reviews[86163].errors[0] }}

Office is cute and well designed. Staff is friendly, and they work very quickly. They are even open one Saturday a month for those of us with busy work schedules.

{{ reviews[85417].errors[0] }}

Great location and I really liked Dr. Vaksman. The office is a little older than a lot in the area and they don't have the "Netflix" setup while you have your teeth cleaned etc. Happy to forego the perks for a good dentist.

{{ reviews[84202].errors[0] }}

Walked me through what was examined and the possible fixes including worst case scenario costs in some treatments. Really appreciated the transparency and looking forward to continuing in bettering my dental health!

{{ reviews[82322].errors[0] }}

A super clean and modern office. Staff is really nice and they actually put some fluoride paste on my teeth which I have never had at a dentist's office before. Also, it's downtown on Sutter which was very convenient for me.

{{ reviews[81373].errors[0] }}

Dr.Vaksman comes across as someone really experienced, and professional. Her staff is extremely courteous and made me feel comfortable as soon as I got there. She gave me really good recommendations on my dental problems. Highly recommend!

{{ reviews[81362].errors[0] }}

Dr. Vaksman was extremely kind, patient and gentle - I would recommend her to any and all! It's been a while since I visited a dentist for more than just a cleaning, and she explained everything she was doing & why, and was extremely through and yet gentle at the same time. She also had incredible bedside manner - checking in with me often to make sure I was doing okay, making recommendations rather than hard sells on treatment plans and options, and even going so far as to distract me so I didn't feel the Novocain needle! So glad to find such a thoughtful and kind dentist out in the bay area.

{{ reviews[81322].errors[0] }}

Everyone was very caring and I felt completely comfortable. I know I needed a lot of work done but they were very understanding and explained everything in detail on next steps, care for my teeth and financial options.

{{ reviews[80834].errors[0] }}

A thoughtful, detailed dentist office. I just had a check up but am returning for my full work (cleaning + gum scaling) next week. I feel comfortable and confident with these dentists.

{{ reviews[80696].errors[0] }}

Dr. Vaksman’s office was great! Everyone was very nice and even though the doctor I was supposed to have an appointment with wasn’t able to make it, another doctor stepped in. Would highly recommend.

{{ reviews[79710].errors[0] }}

Did not meet with Dr. Vaksman but met with Dr. Zhu instead. Check in was really easy. Everyone that worked on my teeth was very professional and friendly. Explained cost and procedure before doing it as well.

{{ reviews[79098].errors[0] }}

I haven't been to the dentist in 2.5 years and knew I had completely erased all of the good work I'd had done years before that. I was not "over-sold" on deep-cleaning, etc. - I know I need it. And quite possible a root canal. But Dr. Vaksman did not try to oversell me at all. On the contrary, she hopes to be conservative and fix the cavity with a large filling and avoid a root canal.

{{ reviews[77354].errors[0] }}

Dr. Gupta was very friendly, she really explained everything in a way that I would understand it. She laid out a plan for me.

{{ reviews[114180].errors[0] }}

Very friendly and knowledgeable staff! They talked me through every aspect of my exam and cleaning, making sure I was comfortable the entire time! Great place!

{{ reviews[111759].errors[0] }}

I had an awesome time at the office! Very friendly and personalable! I'm officially a patient!

{{ reviews[102775].errors[0] }}