Opencare Billing Policy

Billing for Services:

Opencare bills for each Billable Appointment that occurred with an Opencare Provider during a Billing Cycle, at the set Price. Additionally, a nominal monthly Membership Fee is applied, providing Providers with access to Opencare's services and benefits.

Opencare assumes that all requests submitted by patients through the Opencare platform for Providers will be successfully completed as Billable Appointments, unless the Provider indicates otherwise (either by canceling the request or by marking a scheduled patient as a no show).

Prohibited Actions in Billing for Services:

To ensure a transparent, fair, and compliant billing process, Opencare providers are strictly prohibited from engaging in certain practices. Violation of these rules may result in penalties, including but not limited to suspension or termination of the provider's account. These prohibited practices include:

Opencare Provider Criteria:

Billable Appointment Criteria:

We consider an appointment a "Billable Appointment" when it meets ALL of the following criteria:

Membership Fee

Billing Appointment Price:

Billing Cycles:

Billing occurs on the 6th day of each month, covering all Billable Appointments and the Membership Fee from the previous month. Detailed receipts, including any adjustments due to membership changes, are provided via invoice accessible through the Opencare platform.

Billing Exemptions and Refunds:

Late Payment and Non-Payment: