Logo for Dentistry in Waterloo
Languages spoken
English, Mandarin, Cantonese

Location

Mon 10:30 am - 7:00 pm  
Tue 8:30 am - 4:30 pm  
Wed 8:00 am - 5:00 pm  
Thu 8:00 am - 3:30 pm  

Providers at this location

About

It is important to have a comfortable relationship with your dentist and no one understands that better than we do at Dentistry in Waterloo. We understand that in order for us to achieve the best results, we must develop a trusting relationship with our clients. Our patients are therefore our first priority and developing an open and trusting relationship with them is the central philosophy upon which our practice is built. Since providing compassionate care is our main objective, we strive to ensure that our patients feel at ease. The environment of our dental clinic is relaxing much unlike many other dental clinics in Waterloo. The first impression many patients get when they walk in is that they have walked into a spa. In addition to the relaxing atmosphere, our staff is compassionate. There is someone ready to assist you from the moment you walk into the dental clinic to the time you are ready to leave. If you are confused about anything, don’t hesitate to ask a member of staff for clarification. Our staff strive to create a welcome atmosphere that will help patients relax. If you are having dental problems and are not sure that you need to see a dentist just yet, you should take some time to read through the information provided on our website. We provide comprehensive information on issues of concern that many of our patients raise. There is information on common dental problems, how to diagnose these problems and the most common treatment methods available for these problems. We believe that ensuring that our patients are well informed is important. A well informed patient is in a better position to make important decisions about their oral health. They better understand the risks involved with any treatment and the results of not having treatment done. They are also in a better position to care for their own oral health following treatment. If you want to find out what Dr. Yu can do for you, simply browse through the list of services we provide. Click on ‘services’ to navigate to our services page. There are also many other patient resources available. You can also find directions to our Waterloo clinic and patient forms that you can fill so that you save time when you come to the clinic. If you need any more information, we are always available for you. We are a family at Dentistry in Waterloo and we look forward to taking care of yours.

What makes your practice special when compared with others in the area?

Fully digital, CEREC crowns (one visit start to finish)

What are you and your team proud of at your practice?

Our staff is well trained and professional. You can therefore be sure that you are not only getting the best dentists in Waterloo, but also the best in customer service. Our goal is to provide our clients with personalized oral care. We therefore strive to understand the needs of each individual by developing a close relationship with each client. We treat each case individually to ensure that we can provide each patient with their own individualized treatment. This ensures that each patient gets the best oral health care possible.

Most Helpful Reviews
(97)

  • Reviewed on February 13th, 2020  •  Verified patient
    Dr. Yu and the staff are really professional and well trained. The office is nice and they even have Netflix to look at while you are getting your dental work. Nice!
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  • Reviewed on January 16th, 2020  •  Verified patient
    Great service, excellent communication and explanation of both what they were doing as well as what I needed to have done. The space was modern, clean and the people were friendly. Good experience all around.
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  • Reviewed on December 12th, 2019  •  Verified patient
    My hygienist was super friendly and made the whole experience very comfortable. I was quite anxious as I haven't been to the dentist in a few years but instead of nagging on me for the past, they were optimistic about my choice to come now and take better came of my oral health. Would recommend to anyone looking for a new dentist, especially anyone who is a bit timid.
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  • Reviewed on November 14th, 2019  •  Verified patient
    Dr. Yu and his staff were warm, welcoming and professional. I really appreciated the effort in making me feel comfortable at all times. The office was conveniently located near Uptown Waterloo with great parking access.
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  • Reviewed on November 14th, 2019  •  Verified patient
    On time and very friendly. Dr. Yu and my hygienist took the time to fully explain all of the tests and images to ensure I understood what they were doing.
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  • Reviewed on November 8th, 2019  •  Verified patient
    Nice office. Great people. Everyone was very concerned with my comfort and making sure that my experience was as pleasant as going to the dentist can be. Would not hesitate to recommend Dr. Yu and his office to my friends.
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  • Reviewed on November 6th, 2019  •  Verified patient
    I haven't been to the dentist in a while, and was very nervous going in to my appointment. Dr Yu was the first to come over and talk to me, and immediately made me feel calm. Cathy and Ryan were fantastic, quick, and easy to talk to. I felt so relaxed throughout my entire appointment, which is something I've never experienced at a dentist office before.
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  • Reviewed on November 5th, 2019  •  Verified patient
    Clean, professional and friendly office. Nice touch with watching something you like on Netflix during your appointment. Almost totally distracts you from the annoying discomfort of getting your teeth cleaned.
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  • Reviewed on September 19th, 2019  •  Verified patient
    Doctor Yu and his associates were wonderful, I was clear about my fear of the dentist due to poor past experiences and they did all they could to make me comfortable, I actually look forward to my next appointment
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  • Reviewed on July 17th, 2019  •  Verified patient
    Dr Yu and the whole team are candid, friendly, professional and timely! Loved this experience. Even though I will be moving, I plan on continuing my engagement with Dr Yu's practice!
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  • Reviewed on April 30th, 2019  •  Verified patient
    I am typically very nervous and hesitant at the dentist. Although I still felt this way, the dental hygienist and dentist did everything they could do make me feel more comfortable! They took into consideration my preferences and I will be happy to go back for my next appointments!
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  • Reviewed on February 1st, 2019  •  Verified patient
    Having been three or more years since my last dentist visit, I received a thorough examination and it was nothing short of exceptional. Dr. Yu and his team are friendly, patient, highly skilled, and thorough. The office was bright and modern, embraced technology, and ensured comfort. The parking lot is a little tight, but the office is centrally located with excellent bus service.
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  • Reviewed on July 11th, 2018  •  Verified patient
    I had a great experience at Dr. Yu's office. Dr. Yu is very thorough and has answered all of the questions I had in detail. The office staff is very friendly. Will definitely come back!
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  • Reviewed on May 16th, 2018  •  Verified patient
    Dr. Yu takes time to meet all his patients before they see the dental hygienist to get their teeth cleaned. He made it clear that he cares about ensuring comfort, which is very refreshing. They provided a referral to a specialist right away, proving their attention to detail.
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  • Reviewed on April 17th, 2018  •  Verified patient
    Dr Yu and his team offer a fantastic experience at your appointment. The team makes sure you are comfortable the entire appointment, complete with Netflix streaming throughout the office. Dr Yu takes the time to get to know you, your goals and apprehensions before consulting you on your dental plan. I will definitely recommend Dr Yu and his dental clinic to all my friends and family!
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  • Reviewed on April 15th, 2018  •  Verified patient
    The staff did a great job explaining everything and addressing any possible concerns I might have had. Dr. Yu spent time to review x-rays and photographs and discuss a treatment plan. Having the option of watching Netflix is a welcome perk to distract. Very modern, new equipment and facilities.
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  • Reviewed on March 25th, 2018  •  Verified patient
    This was my first time visiting a dentist in the KW area as well as my first time ever going to the dentist on my own, and I have no doubt that Dr. Yu and his associates made my experience the most seamless it could possibly be. Every step of the process as well as every decision was throughly explained to me, and I've never felt so well informed about my oral health. Bonus points to the very convenient location, being able to watch a Netflix show during my cleaning (and I don't even subscribe to Netflix or normally watch TV), and the complimentary lip balm I got after my appt. I look very forward to seeing Dr Yu and his staff again!
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  • Reviewed on November 8th, 2021  •  Verified patient
    Dr Yu and is staff were very friendly and professional. Clean, safe, and thorough practise and definitely made me feel like I was in good hands, even during covid.
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  • Reviewed on March 9th, 2020  •  Verified patient
    Awesome service! Very thorough and very kind! Would definitely recommend. Pretty awesome I can watch Netflix as my teeth get cleaned!
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  • Reviewed on February 26th, 2020  •  Verified patient
    Everyone was very nice and explained the process when I had questions.
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  • Reviewed on February 25th, 2020  •  Verified patient
    Clean building, friendly staff, pleasant assistants and hygienists. Dr. Yu took the time to explain procedures and advise on best dental technique. Great level of care for patients.
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  • Reviewed on February 19th, 2020  •  Verified patient
    I had a great experience. They carefully provided all the information I needed and they were also very friendly.
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  • Reviewed on January 30th, 2020  •  Verified patient
    Very comfortable atmosphere and very professional.
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  • Reviewed on January 30th, 2020  •  Verified patient
    The staff here was excellent in dealing with my anxiety. They were patient, empathetic, and took the extra time to ease any concerns.
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  • Reviewed on January 20th, 2020  •  Verified patient
    Explained everything in details, straightforward.
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  • Reviewed on January 15th, 2020  •  Verified patient
    Very professional. Brian did a great job explaining every step on the way.
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  • Reviewed on January 8th, 2020  •  Verified patient
    All the staff was very kind and helpful. The doctor was very informative and gave various important tips. The cleaning work was also done with great care.
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  • Reviewed on December 12th, 2019  •  Verified patient
    Amazing staff!!! Clean and well appointed office. They were very organized, incredibly helpful and kind! Best dentist office I have ever been to!!!
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  • Reviewed on December 3rd, 2019  •  Verified patient
    Super professional and thorough clinic. Plus, they let me watch Netflix during my scaling, which was great.
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  • Reviewed on November 27th, 2019  •  Verified patient
    Amazing experience, friendly and professional! Best time I've had at the dentist for sure.
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