Photo of Dr. Ernest Lai
13 years experience

Location

Rio Dental Centre
1054 Centre St., Suite #3
Thornhill, Ontario
Tue 10:00 am - 7:00 pm  
Thu 10:00 am - 5:00 pm  
Fri 8:30 am - 4:00 pm  
Sat 8:30 am - 5:00 pm  

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About

Dr. Ernest Lai attained his BSc. in biochemistry from McMaster University, and then completed his dental training at the Case Western Reserve University School of Dental Medicine in Cleveland, Ohio. To follow his commitment to patient care, he studied an additional 12 months in a post-graduate dental residency, Advanced Education in General Dentistry, at the Case School of Dental Medicine. During his AEGD training, he attained experience in patient management and patient care, implantology, and with managing more complex and challenging treatments. He is certified and experienced in a wide range of treatments, including Invisalign and Laser Dentistry. He understands that dentistry can be sometimes stressful, frightening and confusing to patients. As such, he takes the time to listen and discuss issues in such a way to promote a more relaxing and comfortable experience. He genuinely cares about his patients, and his gentle and caring nature is expressed in how he practices. Dr. Lai continues to invest in patient care by taking courses to serve his patients better. He enjoys incorporating new technologies and techniques to be able to provide more customized care and services to his patients.

Frequently asked questions

Where is Dr. Ernest Lai's office located?

Dr. Ernest Lai's office is in Thornhill, ON.

What services does Dr. Ernest Lai offer?

Dr. Ernest Lai offers Bonding, Braces / Invisalign, Bridges / Dentures and more. Learn more about Dr. Ernest Lai's services on Opencare or book your appointment today.

Education & Certifications

Education
Education
DMD
Case School of Dental Medicine
Certification
Certification
Royal College of Dental Surgeons of Ontario
Sep 1, 2009

Most Helpful Reviews
(55)

  • Reviewed on August 26th, 2022  •  Verified patient
    Very good experience. Dr Lai and his staff were very nice and friendly. They were very helpful and explain everything in a way that made sense. I would definitely recommend.
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  • Reviewed on May 23rd, 2021  •  Verified patient
    The staff were very friendly and Dr. Lai and his associates explain what they're doing every step of the way. The office is clean and equipped with latest technology, including monitors with programs for patients to watch during their appointment.
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  • Reviewed on June 10th, 2020  •  Verified patient
    I found Dr. Lai to be very personable. I felt very comfortable & he took the time to describe in detail every procedure to be taken. This was my first visit & I was very pleased & would certainly recommend him.
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  • Reviewed on February 18th, 2020  •  Verified patient
    Dr. Lai was very friendly and thorough with the examination, he was very patient and explained anything that I didn't understand. I genuinely feel like he cares about my oral health and made me feel very comfortable the whole time.
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  • Reviewed on March 10th, 2019  •  Verified patient
    Dr. Lai is understanding on what I am reluctant on and helped to provide alternative solutions for what I need to do to improve my oral health. Highly recommend Dr. Lai for a pleasant dental experience.
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  • Reviewed on November 20th, 2018  •  Verified patient
    Met with Dr Ernest Lai today and was very pleased with his attention to detail and ability to be patient and explain his examination and findings. His office staff was polite and ver helpful.
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  • Reviewed on July 21st, 2018  •  Verified patient
    Dr. Lai made me feel very comfortable during my first visit. He spent a lot of time explaining everything to me and he was very friendly during the entire appointment. I will definitely continue to visit with Dr. Lai and I know that my teeth are in good hands!
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  • Reviewed on July 16th, 2018  •  Verified patient
    I had an amazing experience with Dr. Lai and associates. Dr. Lai is very knowledgeable and easy to talk to, and this can be said for the rest of the staff as well. This was by far the best dentist experience I've ever had.
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  • Amazing staff and very detailed and thorough practice
    Reviewed on March 5th, 2018  •  Verified patient
    I arrived very late at the dentist (30 mins to be exact) and the reception Debra was very kind and patient. She still explained everything to be and took me in. Dr. Lai didn’t rush the examination and still took his time to go over everything in detail. He took time to explain what wa going on with my teeth and any suggestions to avoid wear. Even the cleaning was very thorough. Amazing customer service.
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  • Thorough, understanding, and organized.
    Reviewed on January 11th, 2018  •  Verified patient
    The staff worked with me to make me comfortable regarding quotes and insurance coverage confirmation and listened to my concerns regarding treatment. Dr. Lai was very hospitable and clear regarding the planned treatment and performed my corrections efficiently. The hygienist is also very thorough and did a great job.
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  • Reviewed on September 12th, 2021  •  Verified patient
    Reception was expecting us. Quick check in for new patient. Dentist was gentle and credible. Assistant was helpful and informative. Comfortable visit despite covid protocols.
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  • Reviewed on March 25th, 2020  •  Verified patient
    Dr Ernest Lai & his team were fantastic, in terms of welcoming me as a new patient, latest equipment and providing clear explanations and next steps.
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  • Reviewed on March 5th, 2020  •  Verified patient
    Awesome staff and very helpful and accommodating.
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  • Reviewed on December 30th, 2019  •  Verified patient
    Great knowledge of his craft. Gave good options.
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  • Reviewed on December 16th, 2019  •  Verified patient
    Knowledgeable professional. Pleasant experience.
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  • Reviewed on December 7th, 2019  •  Verified patient
    Dr. Lai and his staff are friendly and professional. The facility is nice, clean and comfortable. Definitely recommend Rio Dental.
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  • Reviewed on December 1st, 2019  •  Verified patient
    Hygienists was a bit rough for my liking.
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  • Reviewed on November 15th, 2019  •  Verified patient
    Overall great experience with Ernest. He found issues my previous dentist had missed and explained to me in detail what the ramifications and treatment plan would involve.
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  • Reviewed on November 5th, 2019  •  Verified patient
    Great doctor, very satisfied
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  • Reviewed on October 2nd, 2019  •  Verified patient
    Dentist and staff were friendly and professional. The exam was thorough and Dr. Lai spent the time to explain things in detail.
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  • Reviewed on October 1st, 2019  •  Verified patient
    The experience was pleasant and well structured. I was able to have my procedure done promptly and in accordance with my schedule. This flexibility is highly valuable.
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  • Reviewed on August 31st, 2019  •  Verified patient
    Amazing. They were very patient even though I was late and I will be returning
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  • Reviewed on August 23rd, 2019  •  Verified patient
    Very informative and helpful. Walked through all my x rays and explained them and what treatments were needed and why.
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  • Reviewed on March 1st, 2019  •  Verified patient
    I only did the scaling with Abi. She’s very nice and helpful. I will recommend this clinic.
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  • Reviewed on February 22nd, 2019  •  Verified patient
    Very caring dentist. Hygienist did a good job. I am happy so far
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  • Reviewed on January 19th, 2019  •  Verified patient
    Everyone at this dentist office is great. Would definitely recommend Dr. Ernest Lai!
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  • Reviewed on November 27th, 2018  •  Verified patient
    EXCELLENT! clean space, great people. VERY respectful and very knowledgeable. I believe I have found my permanent dental services provider!
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  • Reviewed on November 25th, 2018  •  Verified patient
    Friendly environment and received a professional care! Dr Lai and staff are amazing in what they do. Honest and no hidden cost.
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  • Reviewed on November 15th, 2018  •  Verified patient
    Excellent experience
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  • Reviewed on October 16th, 2018  •  Verified patient
    Dr. Lai, and his staff are very nice, thorough and overall excellent service
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