Dr. Kwan Family and Cosmetic Dentistry

The practice is amazing, the staff are very polite, understanding and friendly. I thoroughly enjoyed my time during the checkup and cleaning.

Great service

I am happy with my first visit.

Had good appointment.

This clinic is great if you are looking for a clinic who takes care of you!

If I could give zero stars, I would. My appointment for a new patient exam and cleaning at 11:15 a.m. turned into a complete waste of time. I arrived early, finished all the paperwork before my scheduled time, and then spent the next two hours waiting — only to leave without a cleaning. The dental assistant was the only professional person I encountered that day — efficient, kind, and respectful. Everyone else made it clear that patient time means absolutely nothing to this office. After my X-rays, I sat waiting for the doctor, who was late and didn’t even bother to apologize. Then I was told to wait again for the hygienist — another 30+ minutes on top of the two hours I’d already been there. When I asked how much longer, I was told “15–20 more minutes.” So apparently they expect patients to block off three hours for a basic cleaning. Completely ridiculous. As a busy parent, I had to leave without being seen. This was not only a massive waste of time but also a waste of my insurance coverage. The disorganization, lack of communication, and total disregard for patients’ schedules are unacceptable. I won’t be returning — and I strongly suggest this office take a serious look at its scheduling and professionalism issues before more patients walk out the door like I did.

Everything nice and smooth.

I had a great experience with Dr. Kwan Family and Cosmetic Dentistry. The staff was professional, friendly, and made me feel comfortable throughout the entire visit. The clinic was clean, modern, and well-organized. I truly appreciate the care and attention to detail—definitely one of the best dental experiences I’ve had!

Great

Proper treatment with detail explanation and everything.

Very friendly and helpful

All employees were very friendly and overall experience was pleasant.

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I like the doctor

Good experience with dental hygienist

The most knowledgeable and attentive dentist ever visited

Had a great experience! The front desk staff was welcoming, the hygienist was very thorough and the dentist explained everything very clearly. Left with clean teeth. Will be visiting again. Highly recommend!

The appointment took longer than expected but that was because the technicians and doctor was very thorough. I feel confident that being a patient here will result in healthier teeth and gums.

nice staff, professional

Friendly and knowledgeable staff. It's off to a good start so I'm looking forward to my next visit.

Very friendly staff and great service

I went there as a new patient. Cleaning was very thorough and the doctor identified issues with my teeth that I was not aware of before. I am glad they caught it sooner rather than later.

Great experience, friendly and knowledgeable staff.

N/A

It was ok

The staff were friendly and doctor explain my dental treatment so patiently without making it sounds scary

She was quick but thorough in her examination.

Dr. Kwan is very patient and professional. She takes time to go over my tests and explains procedures that’s easy to understand. The staff at the office are very friendly and efficient. Clean environment.

Great, clean and fast service

The overall experience is good.