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What makes your practice special when compared with others in the area?
When we started in the mid 1990s, we were dissatisfied with the type and quality of fitness experiences and facilities that existed. We were motivated by the potential to provide a much more complete and improved approach to clients. Our experience in academics and our inherent traits that focus on helping clients, not selling to clients, were the foundation for what continues today.
What are you and your team proud of at your practice?
The important qualities that, from the beginning, we set as essentials in any client experience include the following: - A passionate focus to take great care of all clients and members - Industry leading knowledge of the crafts of each individual service provider, regardless of their area of specialization - An exceptional environment including the physical space as well as the culture - An altruistic view that we can positively influence health and wellness well beyond the borders of our facilities At Totum we use a team-oriented approach with our rehabilitation and fitness professionals. Our belief is that a multidisciplinary approach to a client’s wellness will produce optimal results. Our approach is not typical as our fitness and rehabilitation components overlap, thereby improving the quality of both. As many clients of ours have commented, our science, customer service and one-on-one approach sets the environment for rapid improvements. At Totum, we want to help you improve your life.